Online Engagement Specialist

Job Description

Aish has hundreds of thousands of daily readers engaging with its website and social media platforms.  We’re looking to expand our team of Online Engagement Specialists.

Work Scope: 3-4 hours a day Sunday-Thursday.

Mid-afternoon through evening Israel Standard Time / Late morning – early afternoon NY Time EST.

Job Description:

Online Engagement Specialists engage in real-time text typing chats with our readers on Aish.com, Aish FB, Instagram, and WhatsApp channels to:

1. Open conversations about Jewish topics, current events, Israel etc.
2. Encourage taking next steps in Judaism (sign up for courses, get connected to a local Rabbi or virtual study partners)
3. Build trust & establish a relationship as a pathway for continued communication
4. Answer questions about different areas in Jewish law/thought
5. Practically advise on life challenges, personal growth, and relationship dilemmas
6. Suggest articles or other Aish learning resources

Expected Outcomes of the Position Include:

• Maximizing engagement and meeting monthly targets.
• Tracking data and consistently improving performance.
• Persistently following up with leads to take the next steps in the Aish funnel.
• Researching/networking to find the appropriate local Rabbis to make introductions with
• Increasing engagement with other Aish products such as newsletter, online events or Aish U.
• Maintaining the Aish brand through professional communication.

Requirements:

• BA (preferably in Psychology, Social Work or Education) or training in Copywriting
• English mother tongue with a preferred command of Hebrew
• Very tech-savvy, highly intuitive and out-of-the-box thinker.
• An ambitious, go-getter, sales personality. You must love getting people into conversations and persuading them to take their next step in Judaism.
• Superior written communication and multitasking skills (the job requires holding between 3-5 text conversations at the same time)
• A strong familiarity with different areas of Judaism (e.g. Halacha, Chumash, Personal Growth, Philosophy, History).
• Excellence in explaining Torah concepts in a relatable way to Jews of all backgrounds and affiliations. Experience in Kiruv is preferred.
• Comfortability working with sensitive and personal topics (illness, gender, sexuality, trauma).
• Familiar with Facebook, Instagram & WhatsApp

If interested, please send your CV to tbroker@aish.com and indicate the position in the subject line.