Position: IT Support Specialist

Organization: Aish Location: Jerusalem, Israel Schedule: Full-time, on-site, five days a week Overview: Aish is seeking a technically proficient and motivated IT Support Specialist to join our dynamic IT department. This role offers the opportunity to engage with a diverse array of hardware, software, and emerging technologies within a fast-paced environment. The ideal candidate will possess foundational experience in technical support and configuration, a passion for technology, and a commitment to supporting the Jewish community. Key Responsibilities:

• Assist the IT Director in managing daily IT operations, networks, and computer systems.
• Respond promptly to service issues and requests, including all audiovisual needs at the Aish World Center.
• Provide technical support across the organization, both in person and remotely, to staff located domestically and internationally.
• Manage user accounts for platforms such as Google Workspace, Active Directory, Zoom, and Slack.
• Install and configure computer hardware, software, systems, networks, printers, and scanners.
• Prepare new devices and facilitate the onboarding of new employees.
• Maintain an inventory of equipment, hardware, and software.
• Additional projects as they come up

Qualifications:

• Working technical knowledge of computers, software, hardware, and peripherals.
• Strong critical thinking, decision-making, and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Attention to detail and the capacity to work effectively under pressure.
• Proficiency in both Hebrew and English.
• A passion for technology and a dedication to supporting the Jewish community.

Additional Information: This position includes on-the-job training and offers insights into managing a technology department beyond the immediate scope of the role.

To apply

Job Title: Digital Experience Manager

Location: Israel

Reports to: Sr Director of Digital Strategy

  About Aish.com: Aish.com is a leading Jewish content website, dedicated to providing authentic Torah wisdom in a relevant, meaningful, and accessible way. Our mission is to inspire Jews around the world to connect with their heritage and spirituality through innovative and engaging digital experiences.  

Job Overview:

We are seeking a talented and driven Digital Experience Manager to join our dynamic team. This individual will be responsible for enhancing user experiences across our digital platforms, including Aish.com, social media channels, YouTube, podcasts, and our Circle community. The ideal candidate will have a strong background in user experience design, project management, and automation tools like Zapier, Figma, and ActiveCampaign. They will also be adept at conducting user testing and surveys to continuously improve our digital offerings.

 

Key Responsibilities:

• Lead the design and implementation of user experiences across Aish’s digital experiences including the creation of user journey maps and user flows.
• Project manage the implementation of new digital initiatives from conception to launch, ensuring timelines and objectives are met.
• Contribute to ideation and research of Aish’s digital experiences.
• Develop and manage cross-channel user experience strategies that align with our organizational goals.
• Implement and optimize automation user flows in WordPress and Circle.so as well as through Zapier, ActiveCampaign, and other platforms to enhance user engagement and operational efficiency.
• Conduct user testing and surveys to gather feedback and insights for continuous improvement.
• Collaborate with cross-functional teams, including marketing, education, and development, to ensure cohesive and effective user experiences.
• Analyze user data and behavior to inform design decisions and improve user journeys.
• Stay up-to-date with industry trends and best practices in UX design, automation, and digital strategy.

Qualifications:

• Bachelor's degree in UX Design, Human-Computer Interaction, Digital Marketing, or related field.
• Minimum of 3-5 years of experience in UX design and project management.
• Curious, love to learn, and learn quickly with a willingness to fail and improve.
• Proficiency in using UX design tools (Figma preferred).
• Experience with automation using Zapier, ActiveCampaign, implementing webhooks, tracking pixels, etc.
• Strong analytical skills and experience with user testing and survey methodologies.
• Excellent project management skills with a proven track record of managing multiple projects simultaneously.
• Strong communication and collaboration skills, with the ability to work effectively in a remote team environment.
• Passion for creating engaging and impactful digital experiences.

Preferred Qualifications:

• Experience working with content management systems (CMS) and customer relationship management (CRM) tools.
• Familiarity with social media platforms, YouTube channel management, and podcast production.
• Familiarity with digital communities and community platforms is a plus.
• Extensive Jewish knowledge is a plus.

Why Join Us:

• Be part of a mission-driven organization dedicated to making a positive impact on the Jewish world.
• Work in a collaborative,fast paced, and innovative environment.
• Opportunity to shape the digital future of Aish.com and its diverse range of platforms.

How to Apply:

Interested candidates should submit their resume, portfolio, and a cover letter detailing their relevant experience and why they are passionate about this role

Apply with resume/CV

Aish World Center Bookings & Administration Manager

 

Job Description:

  The Aish World Center Bookings & Admin Manager is responsible for the requests and bookings for groups, visitors and events at the Aish World Center (AWC). They will manage the booking policies, pricing, contracts and billing. They will be responsible for management systems and liaise closely with the operations manager for implementation. They will also supervise various administrative tasks for the Aish World Center and the programs in it.   This role reports to the Manager of the AWC and the working hours are 8:30 am - 3:30 pm at the Aish World Center, in the Old City Jerusalem.  

Duties include:

• Group liaison & customer service
• Point person for AWC & Aish Jerusalem inquiries
• Booking and coordinating locations, logistics, equipment and catering
• Filemaker database: entry and management
• Point person for AWC operations & implementation of bookings
• AWC programs management
• Office Administration
• Billing and invoicing
• Assistance to the AWC Manager

 

Requirements:

• English - mother tongue, Hebrew - fluent
• Customer service skills
• Strong organizational skills and ability to multitask
• Exceptional attention to detail
• Proficiency in Google Workspace
• Exceptional time management and prioritization skills

 

APPLY HERE WITH CV