Position: IT Support Specialist

Organization: Aish

Location: Jerusalem, Israel

Schedule: Full-time, on-site, five days a week

Overview:

Aish is seeking a technically proficient and motivated IT Support Specialist to join our dynamic IT department. This role offers the opportunity to engage with a diverse array of hardware, software, and emerging technologies within a fast-paced environment. The ideal candidate will possess foundational experience in technical support and configuration, a passion for technology, and a commitment to supporting the Jewish community.

Key Responsibilities:

• Assist the IT Director in managing daily IT operations, networks, and computer systems.
• Respond promptly to service issues and requests, including all audiovisual needs at the Aish World Center.
• Provide technical support across the organization, both in person and remotely, to staff located domestically and internationally.
• Manage user accounts for platforms such as Google Workspace, Active Directory, Zoom, and Slack.
• Install and configure computer hardware, software, systems, networks, printers, and scanners.
• Prepare new devices and facilitate the onboarding of new employees.
• Maintain an inventory of equipment, hardware, and software.
• Additional projects as they come up

Qualifications:

• Working technical knowledge of computers, software, hardware, and peripherals.
• Strong critical thinking, decision-making, and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Attention to detail and the capacity to work effectively under pressure.
• Proficiency in both Hebrew and English.
• A passion for technology and a dedication to supporting the Jewish community.

Additional Information:

This position includes on-the-job training and offers insights into managing a technology department beyond the immediate scope of the role.

To apply